At GAIN Securities we understand that the privacy and security of the personal and account information that you have entrusted to us is of utmost importance. We value the opportunity to serve you, and we are obligated to honor that relationship with care. For that reason, GAIN Securities adheres to confidentiality standards that are designed to protect your personal information. We believe that your privacy should not be compromised. GAIN Securities will not share nonpublic information about you with third parties without your consent, except as explained in our Privacy Policy.
Protecting Your Information
When you establish an account with GAIN Securities you are asked to share personal and financial information with us. The information you share with us is important to you, and you can expect that we will protect the privacy and use of your private personal and financial information. We are committed to protecting the privacy of the information we collect, use, and share about you.
How We Gather Information
As part of providing you with financial products or services, we may obtain information about you from the following sources: Applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically or by any other means. This information may include your name, address, employment information, income and credit references. Your transactions with us. This information may include your account balances, payment history, and account usage. Consumer reporting agencies. This information may include account information and information about your creditworthiness. Public sources. This information may include real estate records and telephone records.
Sharing Information Outside GAIN Securities
When it is necessary in the performance of our services, GAIN Securities will share your information with other non-affiliated financial institutions, such as banks, clearing firms and custodians with whom you or GAIN Securities have entered into arrangements that are customary in our customer relationships. These institutions must keep your information confidential, and are bound by obligations of confidentiality not to disclose any information provided by us about you, and may not use such information for any purposes other than the performance of the particular service involved. Except as necessary in the performance of our services, it is not the policy of GAIN Securities to share your information with any financial institution or company or third party that may seek to offer you products or services.
In certain circumstances, in order to comply with legal or government requirements, we may be required to provide information about you or your transactions. Also, federal and state laws allow persons involved in lawsuits or other legal proceedings the ability to obtain records and information from broker dealers. We do this only when required by law, regulation or court order. We share only the required information. We may also disclose your personal information when necessary to protect our own legal rights or as needed to service your account.
Keeping Information Current
GAIN Securities is committed to keeping your non-public personal and financial information secure, accurate and current. You should provide us with any updates and changes to your personal information.
Opting Out of Information Sharing
Except as described above in regard to information we share with our customer relationships, GAIN Securities does not share any information with non-related third parties. If in the future we determine that there is a need to share information with non-related parties, other than as described in this policy, we will provide you with the opportunity, in advance, to direct us not to share the information, and to "opt out" of those disclosures (other than disclosures required by law). If you have any questions regarding the disclosure of information to non-related third parties generally, or wish to direct specifically that any information other than that described above not be shared, please simply mail a written request with your name, address and account number to the following address: GAIN Securities, Attn: Privacy Policy, 27600 Chagrin Blvd., Cleveland, OH 44122 or call us at (800) 222-5520.
Changes and Updates to Privacy Policy
By establishing an account with GAIN Securities, you consent to the collection and use of personal information as described in this Privacy Policy. This policy reflects GAIN Securities current business practices, and is subject to change and update. In the event of a change, a revised policy will be sent to you or otherwise made available. GAIN Securities will provide you with a copy of our Customer Privacy Policy annually.