GAIN Securities Business Continuity Plan
GAIN Securities has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
If after a significant business disruption you cannot contact us at 800-222-5520 or on our web site at www.gainsecurities.com you should contact our clearing firm, Penson Financial Services, Inc., at www.penson.com for instructions on how they will provide access to funds and securities, enter trades and process other trade-related transactions.
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Penson Financial Services, Inc. backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by Penson Financial Services, Inc. that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within 4 hours. Your orders and requests for funds and securities could be delayed during this period.
While no contingency plan can eliminate all risk of service interruption, we continually assess and update our plans to mitigate all reasonable risk.
This disclosure is subject to modification.
If you have questions about our business continuity planning, you can contact us at 800-222-5520.